A short, specific refund window.

1. When the window begins

The refund window begins when Rural Work Link first publishes the paid listing—not when the listing form is started, payment is made or a payment-success page is displayed. We will send or retain a publication record identifying when the listing went live.

2. Eligible requests

To request a refund, email support@ruralworklink.com within three calendar days after publication. Include the account email, listing title and reason for the request. We may verify account ownership before processing it.

3. After three days

Once the three-calendar-day window has ended, published listing fees are non-refundable except where required by law or where Rural Work Link determines that a billing error occurred. A customer’s decision not to use the remaining listing term, a lack of responses or results, or removal for violating our policies does not create a refund right.

4. Before publication, rejection and duplicate charges

If we reject a paid listing before it is published and cannot resolve the issue with you, we will refund the applicable listing charge. Verified duplicate or incorrect charges will be corrected. A listing that is awaiting review is not yet live.

5. Subscriptions

Featured-profile and sponsorship subscriptions renew automatically until cancelled. Cancellation stops future billing and generally leaves access active through the paid term. Subscription charges already processed are non-refundable except for a qualifying request tied to initial publication within the three-day window, a verified billing error or as required by law. Founding discounts require continuous subscription; cancelling may permanently end eligibility for the discounted rate.

6. Introductory and free products

Free business profiles and introductory free job listings have no cash refund value. Abuse of introductory offers may result in cancellation or account restrictions.

7. Timing and method

Approved refunds are returned to the original payment method through Stripe. Bank and card processing times vary and are outside our control. We will confirm when the refund has been initiated.

8. Charge disputes

Please contact us first so we can investigate. This policy does not limit rights that cannot legally be waived, including rights relating to unauthorized transactions.